Privacy Policy

1. Information We Collect

Information you provide:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely by Stripe — we do not store card numbers)
• Account credentials (email and hashed password)
• Communications you send us (support tickets, contact forms)

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent, and clickstream data
• Cookies and similar tracking technologies (see our Cookie Policy)
• Referring URLs and search terms

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Provide customer support and respond to inquiries
• Send promotional emails (with your consent — you can unsubscribe anytime)
• Improve our website and product offerings through analytics
• Detect and prevent fraudulent transactions
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Payment processors (Stripe), shipping carriers, email services, and cloud infrastructure providers who assist us in operating our website
• Legal compliance: When required by law, court order, or government regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement industry-standard security measures including 256-bit SSL encryption for all data transmissions, Firebase Authentication for account security, and Stripe's PCI-DSS compliant payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. For detailed information, please review our Cookie Policy. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Receive your data in a portable format

To exercise these rights, contact us at privacy@hubvixo.com.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: